Common questions about the brand, products and purchasing - answered here.
What is VIRIBIO (Shitaqi), and how is it related to Weitai Group?
VIRIBIO (Shitaqi) is one of the consumer skincare brands of Weitai Group, focused on freeze-dried powder, medical dressings and daily care for sensitive skin. Founded in 2001, the group has 25 years of medical-aesthetic skincare expertise, six production bases covering over 150,000 m2, 110+ Class II medical device registrations and 72 patents, and is a National High-Tech Enterprise.
Where can I buy authentic VIRIBIO products?
VIRIBIO operates official stores on major platforms including Taobao/Tmall, JD, Pinduoduo, Douyin and Xiaohongshu; search the brand name to find current listings. Buy from official or authorized stores, and verify the registration code printed on the package at the National Medical Products Administration website. Promotions vary by store, so check store details before ordering.
What is the difference between freeze-dried powder and a regular serum?
The core difference is activity preservation. Freeze-drying solidifies the actives into powder under low temperature and vacuum, reducing degradation during transport and storage compared with liquid serums, and typically avoiding heavy preservative loads. It must be reconstituted with the solvent before use; once mixed, refrigerate and use within days.
Does freeze-dried powder need refrigeration? How soon after opening should it be used?
Unopened powder can be kept in a cool, dry place away from light and heat. Once the solvent is added to the vial, it must be refrigerated (0-6°C) and used within 2-3 days, ideally in one go, to preserve activity. Always follow the product instructions.
Can people with sensitive skin use VIRIBIO products?
VIRIBIO does have lines designed for sensitive skin (e.g. the Soothing Ice Gel and Moisturizing Cream). However, sensitivity and triggers differ between individuals, so patch-test a small area behind the ear or on the inner wrist first and wait 24 hours before full facial use. During pregnancy or breastfeeding, consult a doctor first. If the skin is in an acute flare, seek medical advice.
Can freeze-dried powder be injected?
No. VIRIBIO freeze-dried powder is a topical cosmetic product for external use only; injection is strictly prohibited. It can be used with devices such as electric microneedling or derma rollers for shallow introduction, or applied directly after toner. For medical device products, follow strictly the registered indications and instructions for use.
How do I tell VIRIBIO cosmetic products from medical device products?
Cosmetic ("Zhuang" category) products are ordinary cosmetics; the package carries a filing code (e.g. Canton G cosmetic web filing) and they are for daily skincare. Medical device ("Xie" category) products carry a registration certificate number and must be used strictly within the registered indications and per the instructions. Both can be verified on the National Medical Products Administration website. Always rely on the package labelling and official store listings.
Do VIRIBIO products support OEM or ODM manufacturing?
Yes. The group behind VIRIBIO undertakes OEM, ODM and beauty-chain customization; cosmetic products support filing transfer and formula customization. The group operates six production bases with a library of 10,000+ proven formulations, sampling in around 7 days and delivery in about 30 days. Specific plans, MOQs and lead times are confirmed on the commercial quotation - leave a message via Contact Us.